💼 Agent Availability Check
agent check, availability ping, check for agents, target availability, agent availability check
Designing call flows, routing plan overrides, sticky callers and duplicates, pre-bridge checks, and agent availability.
Call flows and routing
Articles
8Call Flows Release
Call Flows Release.
Configuring Sticky Caller and Duplicate Call Routing
Configure campaign-level Sticky Caller Routing with Target and RTB duplicate controls, pre-conversion actions, revenue and publisher-payout behavior, testing, and troubleshooting.
Keep ping and publisher fields on the call with Custom Tags
Create a Custom Tag that matches the inbound field name so ping, webhook, and landing-page values persist and can be sent on postbacks.
Routing Plan Overrides
override, routing, routing plan
Run a Pre-Bridge Check before the call connects
Create an HTTP Pre-Bridge Check, attach it to a routing-plan route, and connect, reject, or fail over from the response.
What are SIP responses?
SIP responses are the codes used by Session Initiation Protocol for communication. We have put together a list of all the SIP responses and SIP error codes known.
Build a call flow
Design, connect, assign, and test a node-based call flow: input and tag nodes, conditions, integrations, routing, and explicit failover.