How to use the Moja platform: setting up campaigns, routing calls, buying and selling call traffic, reading your reporting, and fixing things when they do not behave.
Help Center
Set up and run
Getting startedPersona tracks for buyers/networks and publishers/sellers, plus first-campaign and voice-agent setup.Call flows and routingCall flow design, routing plan overrides, sticky caller and duplicate handling, pre-bridge checks, agent availability.NumbersBuying and porting numbers, names and labels, pausing traffic, blocking callers, and spam labels.Caps and guardrailsVolume and spend limits, and how the guardrails behave when a cap is hit.
Measure and connect
Reporting and QAIQuality Analysis Intelligence setup and templates, Ask AI reporting, dispositions and priorities, and the call log column dictionary.IntegrationsWebhooks, revenue postbacks, DNI, Google Ads, Meta, Everflow, and TCPA/Blacklist Alliance.Account and billingInvoices, inviting and pausing publishers, account email addresses.Developer referenceRTB, webhooks, postbacks, DNI, and the v1 REST API — for integrating over the wire rather than in the portal.
When something breaks
TroubleshootingCalls not connecting, RTB no-bids, high RTB processing time, calls without revenue.FAQsShort answers to recurring questions about RTB groups and predictive routing.GeneralPortal behaviour and RTB operational detail that does not sit inside one of the other sections.ChangelogWhat shipped, by month. Also available as an RSS feed.
About this library
Section titled “About this library”Most of these articles moved here from the previous help center on 28 August 2026. Anything marked Migrated — not yet rewritten is accurate as published but has not yet been reworked to the current article template, which adds screenshots, expected results after each step, and a structured troubleshooting table. That rewrite is in progress, worst-first.