Skip to content

How can my buyer or publisher add more emails associated with their account?

10|## Before you start

An additional email address belongs to your existing login. It does not create a separate user or assign a different organization role.

The buyer or publisher must complete these steps from their own signed‑in profile. An organization administrator’s member‑invite screen is a separate workflow.

  1. Sign in to the Moja portal using your existing buyer or publisher login.
  2. Click your profile avatar in the top‑right corner, then select Manage account.
  3. In Profile, find Email addresses and select Add email address.
  4. Enter the additional email address and select Add.
  5. Open the new address’s inbox and enter the verification code in the account dialog when prompted.

Complete verification before relying on the additional address.

Use the top‑right profile avatar, not the sidebar My Account page. Manage account opens the account‑management dialog containing Email addresses.

If you cannot complete verification, confirm that you can receive messages at the new address. For further help, contact support@mojaai.com. Never share your verification code with support or another person.

Click the profile icon located in the top-right of the platform.
​
​
​

​

From the dropdown menu, click Manage Account to access your account management settings.
​
​

Under the account settings page, click Add Email Address.

From there, you can add one or more email addresses to be associated with your buyer or publisher account.
​

​

Additional email addresses must be added by the buyer or publisher themselves. Account administrators cannot add email addresses on behalf of another account.

Once added, the new email addresses will be associated with the account