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Voice Agent delivery controls

Additional voice, style, personality, and validation controls for Voice Agents.

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Written by Denise Abdullah

Category: Enhancement

Location: Voice Agents → select an agent → Advanced Settings

Voice Agents now support more ways to shape delivery during a call.

  • Add up to nine additional voices, with labels and optional guidance for when each should be used.

  • For V3 Conversational voices, select Creative, Natural, or Robust voice style presets.

  • Choose whether to use default personality instructions or only your configured prompt.

  • Supported audio-tag and voice-setting limits are validated before saving.

Open a Voice Agent, expand Advanced Settings, configure the available options for the selected model family, save, and preview a call.

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