Skip to main content

Release Notes: 2026-08-05 — Reporting — Call Summary Total Billable Minutes (TBM)

Call Summary shows Total Billable Minutes (TBM) instead of raw TCL when billing data is available.

D
Written by Denise Abdullah

Call Summary: Total Billable Minutes (TBM) replaces TCL

Category: Enhancement
Location: Reporting → Call Logs → Call Summary
Release Date: August 5 2026

  • Admin and member Call Summary now shows Total Billable Minutes (TBM) instead of raw Total Call Length when billing data is available.

  • TBM is the sum of per-call minutes rounded up to the nearest minute — the same minutes used to calculate Cost — so summary duration lines up with how calls are billed.

  • Call log grid still shows Total Call Length only (no TBM column). Buyer and publisher summary views are unchanged.

  • If billable minutes are not returned, Call Summary falls back to TCL.

Impact
Teams reconciling usage and cost can trust Call Summary duration against billable minutes instead of raw talk time.

Did this answer your question?