QAI Granular Control
Category: Enhancement
Location: QAI Analysis → Control
Release Date: July 30, 2026
QAI configuration has moved into a new Control area under QAI Analysis. Instead of applying one account-wide QAI setup, you can now create and manage separate QAI profiles for specific traffic.
What changed
QAI setup is now organized into reusable profiles, each with its own analysis configuration and traffic assignment.
A profile can be attached to specific campaigns, publishers, buyers, targets, RTB formulas, or RTB groups.
You can set a call-sampling percentage, active date range, priority, and whether the profile is enabled.
If more than one profile applies to a call, the highest-priority profile is used.
Where to add or update questions
Go to QAI Analysis → Control.
Select New profile or edit an existing profile.
Open Analysis setup.
Add a QAI category, standalone questions, and dispositions with their related questions.
Questions support text, Yes/No, and multiple-choice answers. This lets you tailor both the questions asked and the outcomes tracked for the traffic selected in that profile.
How this helps
Use separate profiles to analyze a new campaign, publisher, buyer, target, or RTB without changing QAI for the rest of your account. You can also pause a profile or schedule it for a defined testing period.
Setup order after this release: account enablement (by Moja) → Control profile + attachments + sample % → Analysis setup on the profile → verify transcript on new calls → dispositions. Campaign-only disposition setup is not sufficient by itself.
If analysis is empty with no error, check enabled Control profiles and attachments before rewriting questions. See QAI Quick Start, QAI Prerequisites: Account, Control, and Recordings, and Troubleshooting.