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Release Notes: 2026-07-29 — Billing — Prorated Activations and Aligned Renewals

Phone number activations now prorate the partial period and align later renewals to the organization billing anchor.

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Written by Denise Abdullah

Phone Number Billing: Prorated Activations and Aligned Renewals

Category: Enhancement
​Location: Account → Billing → Invoice History
​Release Date: July 29, 2026

  • Phone numbers added between billing dates now receive a calendar-day prorated charge for their first partial billing period.

  • After that partial period, recurring monthly number charges align with the organization’s normal subscription billing date instead of renewing separately based on each number’s activation date.

  • The same alignment applies whether the organization’s usage invoices run weekly or monthly: number renewals are consolidated on the invoice containing the monthly subscription anchor.

  • Each active number is calculated independently, so numbers activated on different dates receive the correct individual proration before joining the shared renewal schedule.

Impact

Billing admins receive more predictable invoice timing, fewer scattered number-renewal dates, and a fair partial-period charge when a number is added mid-cycle.

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