Call Life: Cleaner Timeline, Grouped Preconverted Checks, and Faster Detail
Released: July 22, 2026
Category: Enhancement
Location: Reporting → Call Log → Call Life
What changed
Call Life has a clearer timeline layout with grouped repeated/preconverted check events so long life logs are easier to scan.
A side detail panel surfaces event detail quickly without losing your place on the timeline.
Improved support for inbound RTB activity inside Call Life.
Show all / hide all and related timeline controls behave more reliably.
Where to find it
Open Reporting → Call Log, open a call, then open Call Life.
Use the timeline and detail panel to inspect routing, checks, and RTB-related events.
Impact
Faster diagnosis of what happened on a call, especially busy preconverted-check and inbound RTB paths.