Moja AI

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🚧 Troubleshooting: “Please unblock challenges.cloudflare.com to proceed” Error

Use Call Logs to understand how a call entered Moja AI, where it routed, whether it connected, and whether it met the configured revenue or payout rule.

How to read Call Logs

Why Am I Seeing RTB Logs but No Call Logs?

Diagnose why calls are not connecting by checking call-log fields, routing eligibility, buyer/target availability, RTB results, and SIP response codes.

Why are my calls not connecting?

Use RTB Logs to diagnose no-bid responses by checking request quality, buyer eligibility, bid economics, response status, timeouts, and routing setup.

How to troubleshoot RTB no-bid responses

Diagnose why calls appear in Call Logs with $0 revenue by checking duration, buyer qualification, payout configuration, publisher payout, postbacks, and RTB outcomes.

Why am I getting calls but no revenue?

Diagnose high inbound RTB processing time by checking buyer response latency, timeout settings, fanout, routing complexity, request data, and traffic volume.

How to troubleshoot high RTB processing time

Understand why inbound RTB requests may not turn into connected calls, and what to check in RTB logs, buyer filters, routing, and processing time.

Why are there many RTB requests but no calls?

Moja Bot

Luis Colmenares

Eric Gardona

Troubleshooting

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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