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Release Notes: 2026-09-16 — Targets/RTBs — Zip Exists Advanced Filter

Advanced Filtering can route on whether a ZIP code is present without a ZIP list.

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Written by Denise Abdullah

Route Calls Based on Whether a ZIP Code Is Present

Category: Enhancement
Location: Targets/RTBs → Create or Edit Target or RTB → Advanced Filtering
Release Date: September 16 2026

What’s new

  • Advanced Filtering now includes a Zip Exists condition for routing based on whether a call has a ZIP code, without maintaining a ZIP list.

  • The Exists option keeps a route eligible only when a ZIP is present. Does Not Exist keeps it eligible only when the ZIP is absent.

  • Existing ZIP Code list filters continue to support matching specific ZIP values and are unchanged.

How to use it

  • Open Targets/RTBs, then create or edit the Target or outbound RTB whose eligibility you want to control.

  • Open Advanced Filtering, add a condition, and select Zip Exists.

  • Select Exists to require a ZIP or Does Not Exist to accept only calls without one. No ZIP values or file upload are needed for this condition.

  • Save the Target or RTB. Calls that do not meet the selected ZIP-presence condition are excluded from that route.

Impact

  • Teams can keep calls without ZIP data away from routes that require it while leaving those calls eligible for destinations that accept them.

  • ZIP eligibility is evaluated before the route is selected, avoiding unnecessary attempts to destinations whose ZIP requirements are not met.

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