Call Log export: play or download recording links
What’s new
Call Log CSV export now lets you choose how recording links behave.
Download file remains the default.
Open / play in browser is a new export-time option.
The CSV still has one Recording URL column. The choice is made when you export, not as two columns.
Links still expire after 7 days. Rows with no recording, or no recording access, stay blank.
In-app Call Log playback is unchanged.
How to use it
Open Reporting → Call Logs.
Set your date range and filters, then click Export.
In the export dialog, choose Download file (default) or Open / play in browser.
Export the CSV.
Open a Recording URL from the file: download saves the audio; play opens it in the browser as audio.
Excel and Sheets may ignore in-browser play; acceptance is a click in Chrome or Firefox.
Impact
You can export a sheet that downloads recordings, or one that plays them in the browser, without changing the rest of the export.
Existing download exports keep working unless you pick play.