Call Log: Calls No Longer Stuck Live After Early Hangup
Released: July 20, 2026
Category: Bug
Location: Reporting → Call Log
What was happening
Some calls could remain stuck in a live state when the caller hung up during early call setup, before the platform finished initializing the call record.
What's fixed
Call records are created as soon as a session is accepted.
If hangup or close wins the race during setup, the call is finalized once and no longer left live indefinitely.
Impact
Call Log live status is more accurate for early hangups during setup (including inbound RTB paths).