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Release Notes: 2026-07-14 — Reporting — Call Summary Date Drilldown Timezone Fix

Call Summary date drilldowns now align Call Log results with the selected reporting timezone.

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Written by Denise Abdullah

Call Summary Date Drilldown Timezone Fix

Released: July 14, 2026

What was happening

  • When users filtered Call Summary by date and clicked into a Calls total, the Call Log drilldown could include calls from outside the selected reporting date.

  • The drilldown filter was not consistently using the report timezone, which could make date-based Call Log results differ from the Call Summary bucket.

What's fixed

  • Call Log requests now include the report timezone when date filters are applied from reporting views.

  • Date-based drilldowns from Call Summary now align with the same calendar-day timezone used by the summary totals.

  • Related Call Log export paths also pass the report timezone so exported results stay aligned with the selected reporting date.

Impact

  • Users can click from Call Summary into Call Log and see results that match the selected reporting date more reliably.

  • This reduces confusion when reviewing daily call totals across timezone boundaries.

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