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Clone Setup

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Written by Denise Abdullah
Updated over a month ago

NEW FEATURE RELEASE: Clone Setup for Campaigns, Targets, Routing Plans & IVRs

Location: Campaigns, Targets, Routing Plans, IVRs sections Release Date: 12/10/25

Summary

This release introduces the ability to clone existing configurations across the platform. Users can now duplicate Campaigns, Targets, Routing Plans, and IVRs to speed up setup when creating similar configurations. This eliminates the need to manually recreate entire configurations when only minor differences are needed.

Why This Matters

Networks managing multiple similar campaigns often need to create configurations that are nearly identical, such as the same vertical with different publishers. Previously, this required manually recreating each configuration from scratch.

This release enables customers to:

  • Quickly create new campaigns based on existing ones

  • Duplicate targets, routing plans, and IVRs with a single click

  • Reduce setup time significantly when managing multiple similar configurations

  • Maintain consistency across related configurations

    What's Included

    - Clone Campaigns – duplicate entire campaigns including all nested elements

  • Clone Targets – create exact copies of existing targets

  • Clone Routing Plans – duplicate routing plan configurations

  • Clone IVRs – copy IVR configurations including all versions

  • Automatic Naming – cloned items receive a " - Dupe" suffix automatically

  • Edit Before Activation – cloned items can be reviewed and modified before going live

    How It Works (End-to-End)

    1. Select an item to clone – Navigate to the list view for Campaigns, Targets, Routing Plans, or IVRs

  • Click Clone – Use the Clone button on any existing item

  • Review the copy – The system automatically creates a duplicate with " - Dupe" appended to the name

  • Edit as needed – Navigate directly to the cloned item to make any necessary changes

  • Activate when ready – Enable the cloned configuration once finalized


    Feature Details

    Clone Campaigns

    What Is Clone Campaigns?

    Clone Campaigns creates a complete copy of an existing campaign, including all configuration details and associated targets. This allows users to quickly set up new campaigns based on proven configurations.

    How Clone Campaigns Works

    1. Navigate to the Campaigns list view

  • Click the Clone button on any campaign

  • A new campaign is created with the original name plus " - Dupe" (e.g., "Flight Booking" becomes "Flight Booking - Dupe")

  • The system automatically navigates to the edit view for the new campaign

  • All campaign information and targets are retained

  • Publisher and publisher number assignments are NOT copied (must be configured separately)

    Clone Targets

    What Is Clone Targets?

    Clone Targets creates an exact 1:1 copy of an existing target configuration, allowing users to quickly set up similar targets without manual re-entry.

    How Clone Targets Works

    1. Navigate to the Targets list view

  • Click the Clone button on any target

  • A new target is created with " - Dupe" appended to the name

  • All target configuration details are copied exactly

    Clone Routing Plans

    What Is Clone Routing Plans?

    Clone Routing Plans duplicates existing routing plan configurations, enabling users to create variations of proven routing logic quickly.

    How Clone Routing Plans Works

    1. Navigate to the Routing Plans list view

  • Click the Clone button on any routing plan

  • A new routing plan is created with " - Dupe" appended to the name

  • All routing configuration details are copied exactly

    Clone IVRs

    What Is Clone IVRs?

    Clone IVRs creates a complete copy of an IVR configuration, including all versions, allowing users to build on existing IVR flows.

    How Clone IVRs Works

    1. Navigate to the IVRs list view

  • Click the Clone button on any IVR

  • A new IVR is created with " - Dupe" appended to the name

  • All IVR versions and configuration details are copied

    Where This Lives in the UI

    - Campaigns → Campaigns list view → Clone button

  • Targets → Targets list view → Clone button

  • Routing Plans → Routing Plans list view → Clone button

  • IVRs → IVRs list view → Clone button

    Backward Compatibility & Safety

    - Existing configurations are not affected

  • Cloning creates new items without modifying originals

  • Cloned items can be edited independently of source items

  • No migration is required


Delete Items from the Portal

Release Date: 02/14/26

You can now delete items directly from the portal. The delete button (trash icon) is available in the Actions column of every list view.

What You Can Delete

  • Campaigns

  • Targets (standard & RTB)

  • RTB Groups

  • Buyers

  • Publishers

  • Routing Plans

  • IVRs

  • Call Flows

How to Delete an Item

  1. Navigate to the list view for the item type (e.g., Campaigns)

  2. Click the delete button (trash icon) in the Actions column

  3. Confirm the deletion in the modal

Important: Deletions are soft deletes — the record is marked as deleted and removed from your view, but not permanently erased. If you need a record restored, contact the Moja team.

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