Skip to main content

RTB Predefined Phone Number Option

Skip phone mapping on an RTB formula and dial a fixed E.164 number. Payout and duration still come from the buyer response.

Written by Moja Bot

Use a fixed destination number on an RTB formula when the buyer’s ping does not return a phone number, or when every win should dial the same DID.

Where: Targets/RTBs → Create RTB Formula (or edit an existing formula) → section Predefined Phone Number.

Last updated September 15, 2026.

What it does

When Use Predefined Phone Number (skip phone mapping) is on, Moja does not read a phone field from the buyer response. Every win on that formula dials the E.164 number you entered (example: +15551234567).

Payout and duration still come from the API response. You must still map those. This is a static B-leg number, not a tracking-number or analytics product.

Rules

  • Unchecked (default): map phone number (or SIP) from the response, plus payout and duration.

  • Checked: enter the predefined number. Phone mapping is skipped. Payout and duration mapping are still required.

When to use it

  • The buyer returns a bid id / payout / duration but no destination number.

  • You already know the DID and only need the ping for price and length.

Do not use this as a “uniform tracking number.” If you need SIP instead of PSTN, use the formula’s SIP mapping — not this checkbox.

Set it up

  1. Open Targets/RTBs → Create RTB Formula, or edit the formula.

  2. Scroll to Predefined Phone Number.

  3. Check Use Predefined Phone Number (skip phone mapping).

  4. Enter the number in E.164 (+15551234567).

  5. Map payout and duration from the API response, then save.

Did this answer your question?